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About us

We are proud to be a Claims Company with a difference. Since 2007 we have been tirelessly helping customers reclaim money owed to them by banks and other large financial organisations without faltering on our principles:

Keep it simple

Making a claim against your bank, lender or insurer can be time consuming. Of course you could do it yourself, or you could use our services.

Sometimes it’s just better to let someone else, an expert no less, take care of all the hard work for you. That’s why we put together a team of real experts (and more importantly real people) who can take you through the entire process, filling out all the paperwork for you (and even searching through years’ worth of records to track down PPI, endowments and
packaged bank account claims) to make claiming back what you’re owed as simple as possible.

Our service is truly unique, from our online claims tracker to our friendly experts, why not give us a call today?

Be honest, be transparent and be proud of what we do

Choosing a claims company can be a difficult. After all, most of the companies out there seem to be pretty much the same.
We have always been driven to be different. We never hide any charges in our small print &, never take any money up-front. When we make a promise, we keep it and we never try to hide behind small print or technical jargon

94% Customer satisfaction rate

 

We know that customers need to trust the company that’s helping them to make a claim and that they don’t want any nasty surprises at the end of the process. We are proud of our 94% customer satisfaction rate and what it represents – the value of putting our customers first.

Never pester people

We love the fact that our customers choose us. We never “cold-call” or send unexpected text messages to people urging them to make a claim. Nobody’s safe from those calls, even we get them, but we made a promise back in 2007 to never call people out of the blue and we’ve kept that promise to this day.

Over £45 million reclaimed

We believe in more traditional values when it comes to marketing, do something well, be honest and upfront and let customers have the choice.

It’s served us very well so far and we’ve helped thousands of customers to reclaim over £45 million (and we never had to make a single cold-call).

Be experts

When putting together our A-team of claims advisors we have assembled a group of serious experts. Our team is made up of dedicated professionals with decades of combined experience working in the claims management, banking, insurance and financial advice sectors, in addition to our customer service gurus who help guide our customers through every step of the process.

This combination of expertise ensures that your claim is in safe hands and that you can sit back and relax while we take care of everything. If you’ve got a claim, we’ve got it covered.

We are also experts in handling claims in mis-sold Packaged Bank Accounts and Endowments, so please ask your claims adviser for more information.