Our promise is No Win, No Fee, No Exceptions.
Great service, communication and customer service. I received two pay outs in 12 months, totally hassle free. Well worth the fee.
Lloyds TSB, PPI Claim 2014
Why we’re different
- No forms to complete
- 94% customer satisfaction rate
- Online claims tracker
- Free phone or local rate number
- Online chat
- Hassle free
- Late opening during the week and open weekends
- No cold calling
- UK based contact centre
- 45 million recovered in compensation
How do we compare?
Keep an eye out for a few things that some claims companies do that can make them more expensive than you might expect:
We don’t charge for ‘disbursements’.
Disbursements are additional fees companies might incur along the claims process, and can cover legal fees and requests for account documentation under the data-protection act. It means you get charged more on-top-of the percentage fee. We don’t charge for anything else; just the percentage on the total money reclaimed.
No win, no fee.
We work on a no win no fee basis, with no upfront costs. We will complete every form, send every letter, make every call and check every possible detail – we do all the hard work so you don’t have to.
We charge 20%+VAT of the total award paid by the lender. We never, ever, charge a penny if we don’t get your money back.